KALIONAContact support

Kaliona / Casefate

Request account & data deletion

Ask Kaliona to delete your Casefate app account and associated data, or selected data while keeping the account.

Email a deletion request

If this button does not open your email app, send a message to holo.kaliona@gmail.com with the subject “Casefate: account and data deletion request”. The button opens a draft; you must send it to submit your request.

What to include

  1. Name the app: Casefate.
  2. Provide the email or identity you use to open it.
  3. Say whether you want your full app account and data deleted, or identify selected data.

Do not send passwords, widget pairing codes, access tokens or unnecessary identity documents. You can initiate the request without installing or signing in.

What the request covers

Your personal marks, follows, private notes, requests, preferences and notification registrations. Shared factual case records and independent source or rights evidence are reviewed separately; deleting your app account does not erase a public case or another person’s work. Identifying attribution associated with your account will be assessed as part of the request. Widget pairing credentials are also removed. Disconnecting stops future access; an offline device may retain its last cached titles until refreshed or locally disconnected. Connections expire after 90 days.

How it is handled

Support verifies ownership, confirms the scope and explains the expected completion date before irreversible removal. Ask for an export first if you want a copy. Verification will be proportionate; you will not be asked for your password. Completion is confirmed after the relevant database, file and integration checks, rather than when the email is opened.

Provider backups, logs, legal retention and other authorized members’ independent copies may require separate handling. Support will explain any retained category, reason and timeframe. A minimal closure marker may remain to prevent stale devices from recreating deleted cloud data.

Copies on your devices

Cloud deletion does not remotely wipe exports, browser storage or offline app caches, including queued Casefate drafts that have not synced. After preserving wanted exports, clear this app’s local storage on each device. If the app has a paired widget, disconnect it and clear its local app data. Do not restore an old backup into a closed account.

Read the Casefate privacy policy